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ICOM Transport

Service of passenger and commercial Mercedes-Benz vehicles

Service of passenger and commercial Mercedes-Benz vehicles

Mercedes-Benz service of passenger and commercial vehicles.  You will be in the best hands with us. We will also take care of your car or van.

It is often the details that make a service excellent – for example, when your SERVICE partner saves you valuable time or erases unpleasant marks caused by everyday use. Discover the best service for you and your Mercedes.

Thanks to the use of original spare parts and approved Mercedes-Benz operating fuels, the optimal operation of your vehicle is ensured.

Plan ahead so you can enjoy the ride in your car with peace of mind – without unexpected costs.

With our service, even maintenance can be a comforting experience. Mercedes-Benz services are available in two ways: service A and service B, which are provided alternately. You do not even have to think about making regular service appointments: an indicator of service intervals is a standard device in your Mercedes vehicle to remind you that you next service check is due.

Spare passenger vehicles and substitute trucks

With Mobilo, you will always reach your destination. Be it a breakdown, accident, minor incident or a case of vandalism, we will always make sure that you can continue your journey. We will always help you out by fixing the vehicle on the spot, providing a spare vehicle or making arrangement for a hotel room where you can wait until the vehicle is fixed.

Mobility solutions with the aid of "Mobilo" are part of standard equipment in every passenger car; it is renewed free of chargé after every service at Mercedes-Benz for up to 30 years.
Mercedes-Benz service will pay the cost of a spare/substitute vehicle, alternative transport, on-site repair or hotel room in the event. of an unexpected technical problem en route.

Overview of services to maintain mobility:

  • Covering the cost of the arrival and departure of a technician to the site of breakdown/repair.
  • Assistance/help on site: minor repair will be done immediately.
  • Towing to the nearest Mercedes-Benz service partner.
  • Taxi service, cost of a driver or means of public transportation: as short-term solutions of you immobility.
  • Vehicle return service: to your location, up to 50 km.
  • Spare/substitute vehicle: for the duration of the repair, up to 3 working days maximum.
  • Plane/train: free of charge fare for all passengers to continue the journey.
  • Hotel: accommodation you and all passengers, up to 3 working days maximum.
  • Transporting the vehicle back: from a Mercedes-Benz service partner to your home.
  • Organizational assistance: e.g., in legal issues or language problems abroad.

Just call us. We are always here for you at: +420 606 686 710, or mbservis@icomtransport.cz

ORDERING SERVICES

Mon - Fri: 6:00 AM – 2:30 PM

Naděžda Schreková – maintenance organization and repair scheduling

Mob.: +420 727 890 120               
Tel.: +420 567 121 268
E-mail: nadezda.schrekova@icomtransport.cz 

Mon - Fri: 6:00 AM - 15.30 PM

Sat: 8:00 - 13:00

Jaroslav Uhlíř 

Mob.: +420 702 234 920               
Tel.: +420 567 121 298
E-mail: jaroslav.uhlir@icomtransport.cz

Luboš Kučera

Mob.: +420 725 262 454               
Tel.: +420 567 121 298   
E-mail: lubos.kucera@icomtransport.cz